You are welcome to return any purchase within 365 days; for any reason.
Order Modification/Cancellation; After your order has been placed, you have 6 hours to contact our Customer Support Team to request order modifications, change of address, or a cancellation. After 6 hours, your order can no longer be modified or cancelled.
Refund/Exchanges Please send us an email at; Info@ModernLemma.com along with your name, order number and a short description of why item/items are being returned. (This helps us improve our customer service)
You will receive an email with detailed information on how to return the product, along with the address for Modern Lemma Returns Department. It is very important to follow the instructions in order to get the full refund.
The product must be returned unused and in brand new condition, in the original packaging.
The return shipping cost is covered by you and will not be refunded unless a new product is chosen/or the return is due to an accepted complaint.If you are shipping an item over $75, it is recommended that you use a trackable shipping service or purchase shipping insurance. We can't guarantee that we will receive your returned item.
As soon as we have received your returned package we will send you a replacement item or refund payment to the same credit card used during your purchase.
Modern Lemma cannot refund in the event an order was not received due to incorrect shipping address provided during the checkout procedure, unless that order is classified as undeliverable. In the case of missing packages on orders placed in the United States we will offer a refund, or send out a new package; this only applies to packages that were never delivered to the customer. If your package was delivered but you did not receive it, it is your responsibility to contact the Post Office and resolve the issue.
Modern Lemma reserves the right to refuse any replacement/refund if it does not meet the above criteria.
Don't Take Our Word For it! Here's What Our Customers Think:
I have been shopping with Modern Lemma for over a year. I have found many useful items, and the customer support is top notch!
I have purchased from Modern Lemma twice recently. I am happy with my Gaming Glasses, I wear them everyday!
I love my Shoe Lifts, it's a relief to not be the shortest one in the room anymore! Thank you!
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